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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Virginia Hutchinson

Virginia Hutchinson

August 15, 2025

5  out of  5
rating by Virginia Hutchinson
"Edwin has been so thorough, knowledgeable, accommodating to our needs. We were able to reduce our auto and homeowners insurance substantially! I highly recommend his services. We are happy and saving a bundle!"
We responded:
"Thank you, Virginia! We're so happy Edwin could help you save a bundle on your coverage. We appreciate your kind words and look forward to keeping that great service going. Thank you for being part of our State Farm family!"
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L P

August 10, 2025

5  out of  5
rating by L P
"Claribel is such a pleasure to work with. She is pleasant, attentive, and professional, and always able to take care of my insurance questions and concerns so quickly and thoroughly."
We responded:
"Thank you so much for your praise! We are happy to hear that Claribel made such a great impression with her professionalism, attentive, and friendly approach. She takes pride in ensuring every customer feels confident and informed, so your feedback means the world! We truly appreciate you and look forward to assisting you anytime you need us. "
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Bassem Elsayed

August 5, 2025

5  out of  5
rating by Bassem Elsayed
"I’ve had such a great experience working with Nahomiis as my agent for both my home and auto insurance. She’s incredibly pleasant, always professional, and genuinely helpful every step of the way. Whether I had questions, needed updates, or just wanted to understand my options better, she made the entire process smooth and stress-free. I truly appreciate her patience and knowledge—highly recommend Nahomiis if you're looking for someone who really cares about her clients!"
We responded:
"Bassem Thanks so much for sharing your experience! Nahomis really is like a good neighbor—always there when you need her. From answering your questions to making sure you felt comfortable with your choices, it sounds like she went above and beyond to help you protect what matters most. We love hearing how she made things smooth and stress-free for you. If anyone’s looking for an office who truly cares, Nahomis in Carlos's office, is definitely the one to call!"
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Mayeline Silme

August 5, 2025

5  out of  5
rating by Mayeline Silme
"una super attention simpre estan disponible para toda tu pregunta"
We responded:
"¡Mayeline, muchas gracias por tus amables palabras! Estamos encantados de saber que te sientes apoyada y que nuestro equipo siempre está disponible para responder a tus preguntas. Proveer un servicio atento y confiable es lo que buscamos cada día. Agradecemos tu confianza y esperamos poder ayudarte siempre que nos necesites."
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Eddy Leonardo

August 4, 2025

1  out of  5
rating by Eddy Leonardo
"Muy buen servicio"
We responded:
"Eddy, thank you for your kind words about our service! We're so glad to hear you had a positive experience with our team. It looks like the star rating might not reflect your feedback, but we truly appreciate you taking the time to share your satisfaction. If there's anything else we can assist you with, we're always here to help!"
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Janneyra Soriano

August 1, 2025

5  out of  5
rating by Janneyra Soriano
"Excelente atencion"
We responded:
"Janneyra, ¡gracias por la calificación de 5 estrellas! Es bueno saber que Debbies pudo brindarte un excelente servicio. Valoramos la confianza que has depositado en nosotros y esperamos seguir atendiéndote."
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Joseph Talbot

August 1, 2025

5  out of  5
rating by Joseph Talbot
"I called this agency for a friend. They were helpful and went out of their way to help him. I am so impressed that I will be calling them when my current car and home insurance runs out to change to them. They were that good."
We responded:
"Joseph, we're honored by your kind words! It means so much to know that our team's effort, especially Edwin, made a lasting impression. We look forward to the day you call us for your own policies--we'll be ready to deliver the same level of care and attention!"
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Duvan & Advisors llc

July 24, 2025

5  out of  5
rating by Duvan & Advisors llc
"Excelente, Maria was very profesional and fast. She answered all my questions in a timely matter and was very polite."
We responded:
"Thank you so much for your review! We are so happy to hear you were provided such prompt, professional service and made you feel well taken care of. Providing support in a timely and respectful way is something we take great pride in. We truly appreciate you being one of our customers!"
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Louis Soto

July 14, 2025

5  out of  5
rating by Louis Soto
"Claribel was a pleasure to work with. She was very attentive and got back to me as promised with the information I needed. True white glove experience which is unheard of in the Insurance Industry."
We responded:
"Louis, thank you for your incredible review! We're thrilled to hear that Claribel provided a white glove" experience -- what a compliment! We pride ourselves on being responsive and reliable, and it's always our goal to go above and beyond. We'll be sure to share your kind words with Claribel!"
Profile photo of Carlos Daniel Peralta Rojas

Carlos Daniel Peralta Rojas

July 10, 2025

5  out of  5
rating by Carlos Daniel Peralta Rojas
"Eselente servicio Debid"
We responded:
"¡Gracias, Carlos! Apreciamos mucho tu opinión y tu confianza. ¡Nos alegra saber que tuviste una excelente experiencia con nuestro servicio! Siempre estamos aquí como un buen vecino para todas tus necesidades."
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Lisset A

July 9, 2025

5  out of  5
rating by Lisset A
"Patricia Gonzalez fue una persona súper amable y conocedora de su servicio. Salimos muy contentos con su ayuda. Nos encantó el servicio. Recomendamos 100% la oficina de StateFarm de West Caldwell."
We responded:
"Lis, muchas gracias por tu amable reseña! Estamos encantados de saber que Patricia causó una gran impresión con su servicio amable y conocedor. Servir a las familias de West Caldwell es lo que más nos gusta, y estamos muy felices de que te hayas sentido bien atendido. ¡Agradecemos sinceramente la recomendación!"
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Niurka Henriquez

July 9, 2025

5  out of  5
rating by Niurka Henriquez
"Claribel took the time to explain all of my coverage options, answered every question thoroughly, It’s rare to find someone who genuinely cares and goes above and beyond .Thank you"
We responded:
"Niurka, thank you so much for your kind words! We're so glad Claribel took the time to walk through your coverage options and provide the care and clarity you needed. Helping you feel confident about your coverage is our goal, and we are grateful you took the time to share your experience."
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Martín Morales

July 7, 2025

5  out of  5
rating by Martín Morales
"Good service"
We responded:
"Thank you, Martin! Your feedback means the world to us, and we are so glad you had a positive experience with Claribel. We're always here if you need anything else from us."
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Alex morera

July 4, 2025

5  out of  5
rating by Alex morera
"Excelente atención"
We responded:
"Alex ¡Wow, gracias por la reseña de 5 estrellas! Estamos muy contentos de haber podido ofrecer una experiencia excelente. Siempre estamos aquí para ayudar, ¡y es un placer tenerte como parte de nuestra familia de State Farm!"
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g lowells

June 30, 2025

5  out of  5
rating by g lowells
"I have been a long time customer of this State farm office. And, whenever I need servicing of any kind they were most helpful to me in all aspects of my inquiries. I will give them a five-star rating."
We responded:
"Gaynor, thank you so much for your continued trust and loyalty! We are grateful for your continued support, and it's truly an honor to assist you whenever you need us. Like a good neighbor, we're always here to help when you need us! We appreciate you being part of our State Farm family."
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Giselle Vasquez

June 27, 2025

5  out of  5
rating by Giselle Vasquez
"Melissa Lopez is awesome! Great customer service and very knowledgeable! She is the best! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Giselle Thank you for the glowing review! Melissa truly is a star, and we're so glad her knowledge and customer service made such a great impression. We love working with people like you, and we are always here whenever you need us! Thank you for being part of our State Farm family."
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juan andrade

June 27, 2025

5  out of  5
rating by juan andrade
"Debbie muchas gracias por el buen servicio siempre"
We responded:
"Juan, gracias por tu sincera reseña. Agradecemos que hayas tenido un servicio consistentemente excelente con Debbies. Gracias por ser parte de nuestra familia State Farm - ¡tu apoyo significa mucho para nosotros!"
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Ann Turner

June 27, 2025

5  out of  5
rating by Ann Turner
"Excellent service and response. The girls in the office were fast to respond and get my claim taken care of"
We responded:
"Ann, thank you so much for your kind words! We're glad our team was able to assist you quickly and get your claim taken care of. We pride ourselves on being responsive and reliable, and your feedback truly means a lot to us!"
Profile photo of Frank Gerard Godlewski

Frank Gerard Godlewski

June 24, 2025

5  out of  5
rating by Frank Gerard Godlewski
"The Carlos J. Capellan - State Farm Agency always takes great care of my accounts and policies with correct and direct personalized care. They provide excellent old world service with a friendly touch... a perfect go-to office in Caldwell’s quaint downtown.. I love meeting with them and I always feel that Carlos, Melissa, Naomi and the others take pride in taking good care of me."
We responded:
"Frank Your kind words truly mean so much to all of us. We're so glad that Carlos, Melissa, Nahomis, and the rest of the team have made you feel cared for and supported in that old world way! Building strong relationships is what we are all about, and knowing you trust us with your policies and enjoy visiting our offices makes everything we do worth it! Thank you for being such a valued part of our State Farm family!"
Profile photo of Nailucdis Lara

Nailucdis Lara

June 24, 2025

5  out of  5
rating by Nailucdis Lara
"Excellent ✨✨"
We responded:
"Nailucdis Wow, thank you for the 5-star review! We’re so glad we could deliver an excellent experience. We’re always here to help, and it’s a pleasure having you as part of our State Farm family!"
Profile photo of Brigitte Hayes

Brigitte Hayes

June 24, 2025

5  out of  5
rating by Brigitte Hayes
"I had to make changes on my policy and your representative Claribel Sepulvedswas efficient and did everything in a timely manner. She was also pleasant and easy to talk to. I was very impressed."
We responded:
"Thank you, Brigitte! We are so glad Claribel handled your changes efficiently and with care. Our licensed team is always here it guide you, and we are happy to have you as part of our State Farm family! "
Profile photo of Wesam Khalil

Wesam Khalil

June 24, 2025

5  out of  5
rating by Wesam Khalil
"Thank you Melissa for helping me with my insurance, very nice lady and very friendly. Thanks a lot !"
We responded:
"Wesam Melissa will appreciate your kind words! It means a lot to serve customers like you, and we’re grateful you took the time to share your experience. Like a good neighbor we are always here for you!"
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Nadine Fenn

June 16, 2025

5  out of  5
rating by Nadine Fenn
"Best service Melissa helped me so much very professional"
We responded:
"Nadine Melissa will be so happy to hear this! We value the trust you've placed in us and are grateful you had such a professional and helpful experience. Thank you for sharing your kind feedback - it means a lot to our team!"
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Adan González

June 10, 2025

1  out of  5
rating by Adan González
"Muy buena a tensión y muy amable y eficiente muchas gracias Claribel"
We responded:
"Adan ¡Claribel estará tan feliz de escuchar esto! Apreciamos sinceramente tus amables palabras y estamos agradecidos por la oportunidad de apoyarte. Proporcionar un servicio atento y eficiente es de lo que se trata todo esto; ¡gracias de nuevo por compartir tu experiencia!"
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Roberto Pena

June 9, 2025

5  out of  5
rating by Roberto Pena
"Gran experiencia, resolvió todas mis dudas e incluso aprendí como mejorar más la conversación que tuvimos fue de gran ayuda."
We responded:
"Roberto Siempre es gratificante escuchar cuando nuestro equipo puede proporcionar tanto claridad como apoyo. Nos alegra que la conversación te haya brindado información útil y haya respondido tus preguntas. Ayudarte a sentirte seguro acerca de tu cobertura es nuestro objetivo, y estamos aquí siempre que nos necesites de nuevo."